Customer Info
SHIPPING, PAYMENT & RETURNS
CUSTOMER SERVICE IS OUR TOP PRIORITY
ORDERING:
For Products Ordered On AMAZON:
(For example: The products listed in Supplies, which you order on Amazon) All shipping, returns and customer service is handled through Amazon.com
DIGITAL PRODUCTS: There are no refunds for Digital Products. After Purchase, You will be able to Download your Book or pages Immediately.
For Physical Products ordered ON THIS SITE:
T-Shirts & Coloring Posters: Spicy Cat Design is located in the United States, and has print partners worldwide. You may order from our store 24/7 anywhere in the World! Domestic Orders are MADE IN THE USA, and Shipped from our Printers here in the U.S.
INTERNATIONAL ORDERS: are printed with our partners in a location closest to you. Orders are sent from the printers directly to you.
ALL ORDERS:
You will receive an E-Mail receipt of your order from us and updates on the progress of your order. When Your order is shipped, you will be sent tracking details.
PAYMENT
We accept all major credit cards, PayPal, Stripe, apple pay and Amazon Pay. Note that all prices on our site are listed in USD.
All orders are processed thru the major payment processors listed above and are completely secure. Order with any service you prefer!
SHIPPING
We ship World wide, and Live shipping rates will be calculated at the time of check out. FLATE RATE shipping is Always available. US Customers: Flat Rate Shipping is $3.99 and $1.75 for each additional item.
Please allow 3-5 business days for your order to be processed before it is shipped. Shipping times depend on which shipping option you choose, and your location. Please allow 3-12 days after processing for your order to arrive.
In most cases, customers receive their orders much faster than expected.
Please keep in mind during Holidays, you may need to allow extra time for your order to arrive.
RETURNS
We want All our Customers to be happy with their order, and to have a good experience shopping with us.
If you are not completely satisfied with your purchase, please contact us via E Mail.
The warehouse that orders are shipped from do not take customer service calls or E Mail, Please Contact us to arrange returns.
All returns must be sent to the facility the order was sent to you from. The address for mailing returns will be listed on your package. All returns must be un worn, un used, and in original condition. For health and safety regulations, we can not accept used or worn items.
We will do our best to make you happy and get a replacement sent to you right away when necessary. Exchanges or refunds will be issued after items are received.
THANK YOU FOR SHOPPING WITH US!
WE FEATURE CUSTOMERS ON OUR SOCIAL MEDIA REGULARLY, SO PLEASE SEND US PHOTOS FOR A CHANCE TO BE FEATURED.
FOLLOW US ON SOCIAL MEDIA FOR ANNOUNCEMENTS OF SALES AND DISCOUNTS.
IF YOU ARE HAPPY WITH YOUR PURCHASE, PLEASE SHARE OUR STORE ON SOCIAL MEDIA
About Spicy Cat Design
Our Customers are Our Most Valuable Asset. Our Entire Focus is to Design Products that perfectly serve our Customers and bring them Joy.
Spicy Cat Design Is a Woman-Owned U.S. based, Small Family Business.
We are a Creative Publishing Studio that Creates High Quality Coloring Books, Journals, Activity books and Specialty Notebooks for Children and Adults.
Spicy Cat Design also creates Unique, Artistic T Shirt Designs and Home Décor Items.
Our Products are Carefully crafted with our Customers needs and Lifestyles in mind. Attention to detail and Quality sets our brand apart, and gives our Customers something Special they appreciate.
Spicy Cat Design is a creative publishing studio that truly believes in the transformative power of illustration and design and their ability to simplify communications, elevate experiences, engage and inspire people everywhere. Good design comes from good relationships with our customers. We’re proud of what we offer and excited to share our creations with the world.
Spicy Cat Design’s Covers and Interiors feature Original Illustrations and designs created by Professional Illustrator - Designer Jen Lester, the Founder of Spicy Cat Design. Jen Lester brings more than 20 years experience as an artist - designer to Spicy Cat Design, with this comes a level of attention to detail and quality that gives our customers something truly special.
